From 01.11.2021 The Medical Centre at 23 Beaconsfield Road Southall UB1 1BW is closed.

Your registration and records automatically transfer to our other site: The Medical Centre 3-5 Cecil Road Hounslow TW3 1NU.

We will still be providing all the services you received at Southall surgery from the Hounslow site.

You will still be able to access the GPs and nurses via telephone consutation, e-consult in the normal way and send messages via the practice email.

You will need to attend the Cecil Road Surgery if you need to be seen face to face.

From 01.11.2021 The Medical Centre is part of Great West Road Primary Care Network (GWR PCN)

GWR PCN comprises of nine practices working together. We will be able to offer you additional services as below. Ring the surgery on 02085722536  and speak to receptionist, they will book for you

Physio

Social Prescriber

Associate physician

Pharmacist

Evening appointments 6.30-8.00pm Monday to Friday for GP or Nurse at our network practices

Weekend appointments for GP, Nurse or blood tests

The national data opt-out is a service that allows patients to opt out of their confidential patient information being used for research and planning.

To provide more time to speak with patients, doctors, health charities and others, the collection of GP data for Planning and Research in England has been deferred from 1 July to 1 September 2021.

If you wish to learn more about opts outs for your medical data please go to: 

https://digital.nhs.uk/services/national-data-opt-out

THE SURGERY IS CLOSED ON WEEKENDS AND BANK HOLIDAYS

 When you think you need A&E, just contact NHS first by ringing 111.. The NHS will help you right away and if you need urgent care, the NHS can book you in to be seen quickly and safely

For advice on covid bookings ring 119

NHS FIRST – RING 111

This covid information may be of use to you or someone you know

How to use pulse oximeter:  https://www.youtube.com/watch?v=ifnYjD4IKus

Post recovery leaflet: https://www.oxfordhealth.nhs.uk/wp-content/uploads/2020/09/OH-090.20-Post-COVID-Leaflet.pdfhttps://www.youtube.com/watch?

If you wish to have covid vaccination or need a follow-up booster please contact the nearest pharmacy or Vaccination Centre.

If you are a housebound patient and need follow-up covid vaccination please contact the surgery

PLEASE NOTE: THE COVID VACCINATIONS ARE NOT DELIVERED IN PRACTICE 

Dear Patient

Although there are fewer cases of covid, people are still catching it – the infection still exists therefore please follow the guidance below

If you need to contact the practice with symptoms or queries please ring the surgery. You can also use eConsult on the practice website. Your online form will be reviewed by an appropriate member of staff and you will be contacted with a call, text or email from the practice.

OUT OF HOURS COVER

• Please be aware the 111 service is under pressure in our area.
• GP surgery is open Monday to Friday from 08:00 to 18:30 (core hours), except on weekends and bank holidays.
• If you are calling outside these times, please visit www.111.nhs.uk or call 111.
• If you have COVID symptoms, please visit www.111.nhs.uk   or call 111
• If you have a medical emergency, please dial 999 as usual.

If you have any queries please contact the surgery.

WE ARE OPEN BUT VERY BUSY so bear with us if phone lines are busy at times. 

The best times to ring are between 11-3pm if your call is not urgent.

THANK YOU VERY MUCH FOR YOUR SUPPORT

Patient face coverings

From April 2022 people are not required to wear face-coverings in several environments however we would still request you wear a mask when attending the surgery unless you are exempt.

For the safety of patients and staff we will still continue to wear masks and other protective items.

As a practice we are not able to provide any patient with an exemption certificate or letter.  The risks of Covid-19 infection is still significant so please wear face coverings.

GETTING HELP AND SUPPORT FOR DOMESTIC VIOLENCE

YOU DO NOT HAVE TO WAIT FOR AN EMERGENCY SITUATION TO FIND HELP.  IF DOMESTIC ABUSE IS HAPPENING TO YOU, IT’S IMPORTANT TO TELL SOMEONE AND REMEMBER YOU’RE NOT ALONE.

You can:

• talk to a doctor, health visitor or midwife
• women can call The Freephone National Domestic Abuse Helpline, run by Refuge on 0808 2000 247 for free at any time, day or night. The staff will offer confidential, non-judgemental information and support
• men can call Men’s Advice Line on 0808 8010 327 (Monday and Wednesday, 9am to 8pm, and Tuesday, Thursday and Friday, 9am to 5pm) for non-judgemental information and support
• men can also call ManKind on 0182 3334 244 (Monday to Friday, 10am to 4pm)
• If you identify as LGBT+ you can call Galop on 0800 999 5428 for emotional and practical support
• anyone can call Karma Nirvana on 0800 5999 247 (Monday to Friday 9am to 5pm) for forced marriage and honour crimes. You can also call 020 7008 0151 to speak to the GOV.UK Forced Marriage Unit
• in an emergency, call 999

You can also email for support. It is important that you specify when and if it is safe to respond and to which email address:

• women can email helpline@womensaid.org.uk. Staff will respond to your email within 5 working days
• men can email info@mensadviceline.org.uk
• LGBT+ people can email help@galop.org.uk

The Survivor’s Handbook from the charity Women’s Aid is free and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.

If you are worried that you are abusive, you can contact the free Respect helpline on 0808 802 4040.